Roomzzz Chester City

My third time staying here and all in the Epsom apartment. Have too say the room is very tired and hugely in need of work in repair and decorating. Water mark on the bedroom ceiling around the light obviously due to a previous leak. Living room ceiling in a poor state of repair again obviously after a previous leak, decking on the balcony needs replacing as it's very old and poor condition. When you are selling these as your premium rooms ( Penthouses) they need too look better. Staff very polite I do apologise to the member of staff who I was behind in a queue for coffee this morning before he finished his night shift on reception. Who appeared to take exception to myself and two guests in front of him getting coffee before him on his way home, your words oh forget I'll not bother getting a coffee before you stomped out the door, rather tainted the politeness of all the other staff members we accounted on our stay.

Booked a penthouse apartment for our 2nd anniversary. Really appreciated the following- quick and easy booking in at reception, lift to upper floors, clean apartment with good facilities, polite and helpful staff, excellent location for Chester town centre, fabulous views from balcony, comfortable bed, great rainfall shower. The space in the apartment was much more than expected and sliding doors out to balcony from both bedroom and living room was a bonus. Watched an awesome sunset in the evening from the balcony. Would definitely book here again and may look at booking at other locations Rooomzz offers.

Chester was a revelation to us as a great town to visit and this hotel was as excellent as the town. The woman at the front desk could not have been more helpful or friendly in helping us find our way around. She is clearly very proud of her city and wants others to experience it as well. Although there is no breakfast here, there is a coffee machine in the reception area, with pastries available in the morning……a fantastic touch. The rooms are spacious, clean and comfortable. Can thoroughly recommend.

Excellent location, a couple of minutes walk from the shops and the wall. Liked the free coffee and croissants for breakfast ( pick up from reception) and that the coffee machine could be used all day for free warm drinks. Beds were comfortable and the room was ideal, everything you needed. Would definitely stay again.

Lovely penthouse suite very clean and comfortable loved our stay there and would definitely recommend this place overlooking Chester racecourse